So apparently little orbit wants to keep long time players from playing this game any further.
i got a reply from the support team (Spike) saying that "Upon further review, we have confirmed that unauthorized third-party tools were used on the account. As a result, a restriction has been applied" , so ok i didn't do anything wrong, must be some sort of GFAC bug that sees an application as potential cheat or something, i thought.
so i replied asking to be more precise on what software or tool might have caused this situation beacuse i genuinely didn't know, he replied saying "We understand your perspective and the time and effort you’ve invested in the game. Please note that the restriction applied to your account was thoroughly investigated and validated based on the evidence available to us. At this time, the restriction will remain in place, and we are unable to make any changes to it. Please be informed that we are also not at liberty to disclose further details regarding the review or the action taken." which is a way of saying we don't even care if you have been restricted, we might not even know what caused that, stick to our decision.
does it sound anything remotely fair to you? if they don't disclose to me what caused this situation how can i be held responsible for anything i might have done?
a 15 years 3 character account ,400+ dollar spent in g1c, getting restricted to only fight club for what? are they police officers? only their word counts as truth? until they show me the exact cause for this situation is their word against mine.
what interest would i have to get a 15 year 400 dollar account banned?
their last reply was "As previously stated, while we understand your request for further clarification, we are unable to provide any additional details on this matter, and the restriction applied to the account will not be changed. As much as we would like to provide more information, the details shared in our previous responses are sufficient to outline the current status of the account." and "We have already discussed the status of your account, and the decision regarding the restriction remains unchanged. The case has been thoroughly reviewed, and no further action can be taken to alter the outcome. Please be advised that this will be the final response on this matter, as we have already provided a clear and conclusive answer regarding your account’s status."
15 years players getting banned without any reason and the inhability to get a solution or a "hey you used this software which we consider a violation of our rules, please be carefull do not use this softeware again, your account will return normal in 2 weeks time, do this again and you will be banned permanently" which i would happily accept.
the verdict is up to you reading this forum post.