lRush
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Posts posted by lRush
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Dear Little Orbit Support Team,
I trust this message finds you well. I am writing to you with a sense of urgency and genuine concern regarding the recent trade lock imposed on my account in APB Reloaded. As a dedicated player who has passionately engaged with the game for over a decade, I find myself deeply disheartened by this sudden restriction.
One of the most rewarding aspects of my gaming experience in APB Reloaded has been my ability to create symbols, outfits, and share them within the community. The trade lock has not only stifled this creative outlet that brings me immense satisfaction but has also transformed my gameplay into a challenging, solitary experience. I now find myself in a situation where I am forced into a hardcore ironman mode, making the acquisition of weapon modifications an arduous grind instead of the previously accessible option to purchase them from the market.
What exacerbates my frustration is the lack of transparency and information regarding the alleged violation that led to the trade lock. I am certain that I have not knowingly breached any rules, and the absence of clarity on the matter leaves me feeling helpless. I have made numerous attempts to seek assistance from the support team, but unfortunately, my pleas for justice and information have gone unanswered.
I understand the necessity of maintaining a fair gaming environment, but I implore you to consider the impact this trade lock has on my overall gaming experience. I firmly believe that there might be a misunderstanding or an error within the automated system, and I am reaching out to you with the hope that a thorough review of my case could shed light on this situation.
My appeal is not just for the removal of the trade lock but, more importantly, for transparency regarding the alleged violation. I am more than willing to cooperate and rectify any unintentional mistakes on my part. I cherish my role in the APB Reloaded community and am eager to continue contributing positively to its vibrant ecosystem.
Your assistance in this matter is of paramount importance to me. I kindly request that you reconsider the trade lock on my account, providing the necessary information that will allow me to understand and address any issues that may have arisen. I am confident that a fair review will reveal my commitment to upholding the standards of the game.
Thank you for your time and understanding. I eagerly await a swift resolution that will enable me to once again enjoy APB Reloaded to its fullest.
Best regards,
lRush
Removed non-PG13 content. - Azukii
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can we get a pve mode? maybe like a zombie horde financial district or something?
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Lol shortly means 9 business days.
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i think ive opened like 6 tickets over the past few months. They instantly close them now. My main problem is there is no appeal process or anything. They accused me of several different things and every time i ask for specifics (because i know the accusations are not true) they just stonewall me. The support team isnt interested in helping me. But maybe if one of us gets into contact with matt, we can get him to take a look at all us and our specific situations.
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40 minutes ago, MsVane said:Sadly there isn't a discord that has the devs, but long time ago I used to see CEO Matt there on discord somewhere but not any longer sadly.
there is a little orbit discord: https://discord.gg/littleorbit and you can try messaging some of the staff on discord directly. Sitchly replied to me once. and matt scott used to reply back in the day, but i havent had any luck recently.
(Support manager) Sitchly's discord: Stitchly#3674
Matt Scott's discord: MattScott#2915
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22 minutes ago, MsVane said:Hi guys ♥ So coming back after years to put my themes on the marketplace and bang! It says "you are currently not allowed to auction items" And with no trade timer shown at all.
I've create a test account and trade timer shows up normally. It's been 3 days and still no response yet and probably wont reply back or they will accuse me of something I haven't done or they will not give a reason for anything because they simply don't know anything. They should do their best to help the players especially those who playing since a long time and coming back! Especially with their players data base and game population is meh, they shouldn't be high heels and not respond and not trying to help, and being lazy. Maybe the only way is to go to discord and try to let them know there.
Best of luck to you all ♥8 business days is average response time. And only one guy handles trade related support tickets.
After 8 days they will ask you for some account information like ip address, transaction numbers and shit like that then you will wait another 8 days and hopefully they help you.
In my case, at first they couldn't even find my account, then accused me of account sharing / selling my account, then told me there were "several inconsistencies" with my account information, then they said someone logged into my account from an international system / network.
So to put it bluntly l, either flabber (the trade support agent) or stichly (the support manager) are total morons, unwiling to investigate ABSOLUTELY ANYTHING, or their system is fucked and it gives frequent false positives.
Apparently I was permanently trade locked by some automated system or something. But those fucks are choosing to uphold it. And getting any information out of them is like pulling teeth.
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Nah support won't talk to me anymore sadly. They just reply with generic "we will be unable to provide you with an further assistance regarding this acount" blah blah blah. And then they close my ticket. They have yet to give me a clear answer about why I was permanently trade locked. And I don't think they ever will. They should be ashamed of the way they treat us. Shit support team too lazy to do any actual investigating into customers issues. I would post my support tickets in here but they would just delete my post or ban me from the forums. They aren't doing their jobs and there's literally no way to hold them accountable. The support team and decided to stonewall me and not answer any of my questions, and it's impossible to contact anyone higher up than stichly (who I've spoken to a couple of times about it).
21 minutes ago, PingOVER9000 said:Do you use VPN or something?
then, Have you tested your luck talking with someone staff in LO ts?... Maybe a good will soul there will resolve this matter, I heard there are more.. disponible?
I have a vpn but even when it's turned off the website gets my location wrong. I've even opted to give that website my accurate location and the next day or week it will be wrong again. Idk maybe it's built into windows 11 or some shit. Or maybe my isp.
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I think something is wrong with the website support uses to verify our IP addresses. Whenever I use it, it says I live in a completely different state. anyone else have this issue?
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On 6/4/2023 at 7:08 PM, xShadowx said:Can you send me the discord links? yes, we should reach out to Matt en masse on Twitter or elsewhere.
Ok heres the apb community discord link: https://discord.gg/apb
the little orbit discord link: https://discord.gg/littleorbit
Stichly's Discord: Stichly#3674
all support staff has a "Support" role in the little orbit discord so it should be easy enough to find them if you want to dm them about your issue.
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3 hours ago, xShadowx said:I answered all the questions they asked. only steam is missing. I do not have this information. How can I provide information that is not available? I am strong in understanding. Why are they so far from helping? wouldn't that make them lose more players?
you could try joining the apb discord or the little orbit discord. Message stichly maybe he can give you more information. theres no guarantee he will reply or tell you anything, but it beats waiting 8 days for those lazy fucks to give you a copy pasted reply. I honestly wish we could all join together and pressure Matt Scott to hear us. LO support fucking sucks and offers awful customer service.
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Damn that sucks guys. I have the same experience with support staff. I provide them with mountains of evidence but they choose to keep me permanently trade locked because they're too lazy to look into it.
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trade lock
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On 5/30/2023 at 8:22 AM, artemezyaa said:У меня такая проблема, решил вернуться в игру (обновил свой компьютер), по возвращению играю уже более 3 дней, но трейд бан до сих пор присутствует. Даже нету таймера его окончания. Помогите решить эту проблему.
Translator:
I have such a problem, I decided to return to the game (I updated my computer), on my return I have been playing for more than 3 days, but the trade ban is still present. There is not even a timer for its end. Help solve this problem.I had the same problem and support accused me of selling / sharing my account and refused to give me any further information or respond to future tickets. Good luck man. Little orbit has a trash support team. Only a single guy reviews trade related tickets and he's a fucking weeetard
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27 minutes ago, MATHEU5 said:hello dear friend i am facing the same problem so i contacted the support and they charged me $75 dollars so i asked for an explanation they told me i stole them asking for the refund in the same amount so i wanted to know why that and i deposited this value in g1c in my account but they say that I need to put it in another account because that was because of another account that is linked to mine I only have two accounts but I use the only one where I put the g1c and I don't know which account it is charging me besides that they say it was in 2021 then they talk with a conversation that was in July last year I was without a computer for 3 years and I came to buy one in August 2022 they are charging me wrong and they don't want to hear me
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I'm sorry to hear that man. Maybe Matt Scott will notice us the more people post about having problems with the trade lock system and the lack of help from support.
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Fuck their system. I asked if they could remove my trade lock or give me a second chance for my account. They said their second chance policy only applies to acammers so I didn't qualify LOL. Srsly LO and their systems can fuck off.
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They decided to keep my account perma trade locked. Don't ask my why I have no fucking idea. But yeah after 1 month they got back to me
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5 hours ago, sushe said:Did you ever get a response from support, I’m having the same issue too with no response.
It's been 25 days and my issue isnt resolved yet. Support gets around to readying my ticket about every 8 days. But this most recent time he told me my account information I gave him to prove my ownership of the account, was incorrect. This is just ridiculous. I don't know If I'll ever be able to trade again. They might as well fucking ban me. I cant buy shit from the market, I can't send mail to anyone, even my own fucking characters. It's just awful. Hopefully it works out better for you bro. 8 days is the average response time (not counting weekends)
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8 days with no response from support
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I just got back into apb recently, when I logged in I couldn't use the mail, marketplace, or trading system. I cant even send mail to my own characters. I have no trade lock timer when I join social. I submitted a ticket to support 7 days ago and no one has responded yet. I really enjoy making symbols and selling them so basically half the game is unavailable for me and no one is getting back to me.
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Trade Block
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I did 4 days ago but no one's looked at it yet.
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Trade Block
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On 4/2/2020 at 2:01 AM, Mr_Strike said:I took a break recently from APB., Few weeks ago I decided to come back, I installed APB Reloaded, started playing it.., then realized that I cannot trade anything between myself or with other peoples accounts., It's been 2 weeks since I'm waiting for the trade block to go away, but it is still Blocked. I am starting to think that it will never go away, I heard the trade ban happens by itself automatically for 3 days, then people are allowed to trade again, but mine has been forever, 2 weeks now., If Anybody has something to say about that, or help me out, would be very great and kind of you..!
Thank you for your attention, looking forward hearing for you !
Did they ever help you out? I have the same problem. Cant send mail, cant buy or sell on the market, cant trade, nothing. I don't have a countdown for my trade block in the chat when i join social either.
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xD yeah I already use high mag on my duck I just wanted a extra scout on the armas market that I could buy for all of my characters. I didn't want to change any guns that other people love.
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Can we please get a scout with the same ads zoom level as the hvr 762? The zoom level is literally the only reason I don't use the scout, cuz im blind af.
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On 7/6/2018 at 4:39 PM, MattScott said:1) Linking accuracy to damage on the HVR 762
Reducing the damage of the HVR 762 when it's not perfectly accurate allows us to reduce the ability to fire it at close range / snap shot and still be effective.
While quick switching in cqc with the hvr was a big problem, it's not the only thing that made the hvr op. Even with Clotting Agent 3, if you take any damage at all within 10 sec of an hvr shooting you, the hvr will just one shot you. This accuracy = damage doesn't change anything if you sit behind cover and crouch spam. You almost lose no accuracy when spamming crouch.
With all of that said, I don't feel like accuracy = damage is the best solution. In my opinion, the overall damage of the hvr should be reduced so that it gets around +70ish on assists.
Edit: btw im not saying you should reduce the speed at which people crouch like csgo did. Just make us lose accuracy when standing up from a crouch.
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Chat with Matt! April 16th 6PM UTC
in Social District (General Discussion)
Posted
Hi all,
I just wanted to ask for more clarity in regard to the trade lock system, if its automated, how it works, why some people are seemingly permanently trade locked without explanation, how LO plans to address these false positives.
I was permanently trade locked myself with absolutely no explanation from support even after a year of kindly and respectfully requesting an explanation and I'm not the only one.