HI;
I just came back from a long break due to computer issues. Mainly my video card not being bale to handle the game. I try to log in and it tells me I need to reset my password. I finally get it to work and have my password reset, but when I log into the game all my charters are gone. 2 of which were from 2011. I spent hundreds(if not thousands) of hours unlocking titles, weapons, and etc. (I got the cop title on 2 of my characters so I could customize their cop hats, do you know how time consuming that is?) I also had some perm. guns because I bought the had copy when gamersfirst released it back in 2011. I've looked over the forums but haven't found a thread about the same issue.
I placed a ticket but i learned , while searching through the forums, that there is a 20+day delay on ticket response.
I also never got banned, which is something people mentioned might be the problem when I was looking for answers outside the forum.
Is this an issue that others have had? Did they get their characters back?
I know there is an issue about names, but i that's not a huge deal for me. I just want my titles guns and cars unlocked.