i tried the stuff youve listed and it still didnt make anything change/work
as for the support ticket i dont belive it will help
my last ticket was sent around 6 monthes ago and yet to be responded to
Everytime i try to log into one of my characthers i get this issue :
https://i.imagesup.co/images2/0__05d4da44d07c77.jpg
its been like that for over a few monthes now