Personally I'd like to see the game shut down for a time (a month?) to allow the LO team to work on issues without having to deal with all this pressure. I also think they should wipe the current (problematic) character database and have everyone start fresh and perhaps do a new beta test period. Once the game is "live" again, current players who spent real money can be reimbursed (in-game) based on their transaction history. Not only will this serve to get rid of what is essentially a massive amount of "junk" data (much of which is probably corrupt), it'll free up a lot of character names for players to use.
Just my opinion.
