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Yes, thank you very much. The issue is gone. Now I can go to sleep knowing it was fixed. I just started playing after really long time and this happens, thanks again for fixing it so fast. And Im sorry but I got a little curious, could I ask what was the problem?

Tried it on my third account too and now the same just cant log in, too big of coincidence that this happens right after redeeming this code. Even if its on our side than that mean we somehow redeem the code wrong way or something? Tried restarting the game, repair, restart pc, reboot my router, tried on my notebook, also with mobile data but nothing worked. Now friend also cant log in. Like I said to big of coincidence. Hope its code then at least we know where could be the problem.

Can it be that before that you redeemed code which was found in RedHill Institute Email? To be exactly this one Snipped redeemcode ~@mayii . And yes I have the same problem and I think its because of this code because my second account also doesnt work after I redeemed it.