I've been into contact of G1 since my account that my steam links to is the same, has been since I started playing it like 4 years ago.
I do find it wierd that when I log into with my email adress instead, I have no characters at all even if it is that email I've been using for 4 years
Tho that being said, the support aint the fastest horse on the track, been waiting for like 3 days no and no single response from them, hopefully they can respond soon or I'll give up on it.
Not fun loosing all the things I spent on it and not being able to use the characters I spend alot on