Well, I have the impression that talking about ban on this game is a taboo, but I have no problem with that and I announce that I was banned from this game without even having used the slightest cheat and not even having played during the ban period. After checking with support no suspicious activity on my account
I was banned during a period of inactivity and I asked support if anything suspicious had been detected on my account the previous days but nothing came out. I've been streaming the game for 7 months, so I know it's not proof. I have been playing on my account since 2015 and I have never used third-party software or even before, with FF then BE then EAC then again BE
I sent everything I needed to BE to verify my statements because I am sure of myself, unfortunately BE never responds to the email. Now I don't even try to unban myself because I already know that LO handles this game very badly and won't do anything.
A streamer was banned live and the next day he was unban without even sending a single message to support. Several people on his live have complained about the same thing. We can imagine that if errors are produced but resolved, we can imagine that others have not been resolved