Old game account cannot log in...

[Old game account cannot log in...]

I could try a reinstall, thanks for the reply!

[Old game account cannot log in...]

I felt silly so I tried to log in to FE using my old account from back before the original shutdown...
it brings me to a different login screen, with an "offline" thing just below the password field.
Trying to log in again results in a crash.

No surprise that my old account won't work, but is there any way to reset/delete it so I can use that email account to create an account I can use today?