OK I posted this earlier but it seems to be missing.
I just noticed Fallen Earth was back online and downloaded the game on my new computer. I have 4 account and my son and daughter each have an account. None of our accounts have our characters. They all just have create character and exit. My main account has a lot of stuff I paid for from the cash shop and the subscription. Did they do character wipes and is all my paid for stuff gone? I hope not!