Anna7902

and i looked at everything except general discussion Thanks for the quick reply!

I created an account at your web site today I downloaded and installed the game (and yes it's set to run as admin, even have the little yellow and blue mini-icon on the desktop icon) I have tried my email address, the first part of my email address, and the user forum nick name for the username log in I even changed the password so it didn't have special characters. I use a VPN for EVERYTHING internet because here in the USA our internet service providers are allowed to sell our internet usage and history without our consent! and I even turned off the VPN and restarted the computer and tried again (with all variants of user names) I even went into the firewall settings and added crash_submit.exe, FEConfig.exe, frontend.exe, and FEUpdater.exe (aka all the .exe files in the gamersfirst>fallen Earth folder) and I still get the same message "unable to connect. please check your internet connection_" I even tried to sub a support ticket and while I can log in, fill everything in and even upload the sysinfo file, clicking on the submit button does nothing sys info: Processor Intel(R) Core(TM) i5-6400T CPU @ 2.20GHz 2.20 GHz Installed RAM 32.0 GB System type 64-bit operating system, x64-based processor Edition Windows 10 Pro Version 21H2 OS build 19044.1288 Experience Windows Feature Experience Pack 120.2212.3920.0 [Display] Operating System: Windows 10 Pro, 64-bit DirectX version: 12.0 GPU processor: NVIDIA GeForce GTX 1080 Driver version: 496.49 Driver Type: DCH Direct3D feature level: 12_1