Did not receive item email after purchase at Armas Marketplace

[Did not receive item email after purchase at Armas Marketplace]

As solved by Support.
Item received.
Case closed.
Thank you.

[Did not receive item email after purchase at Armas Marketplace]

As I have checked, mailbox, locker and wardrobe, no such item exists....
As I was lost where to begin with this bug/error yesterday... as the bug report within the game did not work ...
And thank you for your advice, I have just summitted a request to support

[Did not receive item email after purchase at Armas Marketplace]

I have bought the "Leather Ankle Boots" at Armas Marketplace for my Enforcer character during the server update.
It did cost me G1C and have record there but no item email have received. 
Please take a look.
Thank you!!