Hollow No Face

As an old NA player, It's been ages since I've seen servers like this (in EU) back when NA was just as full comparably. https://imgur.com/a/Do27Ypn <blockquote class="imgur-embed-pub" lang="en" data-id="a/Do27Ypn" ><a href="//imgur.com/a/Do27Ypn">wow</a></blockquote><script async src="//s.imgur.com/min/embed.js" charset="utf-8"></script>

I already did that

I bought a Juggernaut Strike Pack as well as an Account Lifetime NTEC 5 PR2 and a couple pieces of clothing. I have not received any of them in the mail yet. Has anyone come across these types of problems yet? I already submitted my ticket along with a proof of transactions screenshot