Hi everyone,   It's Friday evening again. Here are the current CS stats: - 6,282 total tickets have been created for APB since the new portal went up on 5/25 - 3,489 of them have been closed. - 15,388 interactions back and forth on tickets. - 1,542 of them are untouched.   We completed our re-training this week, and some of that will continue into next week over the holiday. We added 3 more members to the team that will be immediately jumping into ticket
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