Hello everyone,
This policy change is being implemented to help Customer Service provide quicker turnaround on other more important issues. Currently, we have supported making trades through the Marketplace where players can exchange item-for-item with other players. Historically this system has been done on the honor system. But based on the amount of trouble tickets, Customer Service has seen rampant abuse which is why we are introducing the new trading system.
Effective today, support wil
Hey everyone,
I just wanted to clarify something that has been a frequent question on the forums and to our GMs lately. If you decide to continue to participate in this system and end up getting scammed for your items, you can still put in a support ticket designed to report the players who were involved. Scamming a player is still against the Terms of Service and will be treated as a ToS violation. We, as support, will be unable to return any scammed items or currency back to the character h