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About a purchase I recently made....


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#1
Jusfury

Jusfury

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I purchased for a 3 month Commander package. ($79.99)

I got that but didn't get the bonus 6399 GC1 that was suppose to come with it.

I checked and double checked.  I'm suppose to get 6399 GC1 with what I ordered.

 

I'm not trying to be too upset.  But if I order something off a website that the results should show instantly.  Then why am I waiting?

 

What's going on with your site?

Now I'm getting cheated out of real $!

 

On a side note:

I was also cheated out of 20 red when I bought an Intercepter Speedster Key on the auction.  I got the message that I won the item but never got the key.



#2
Mansk

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Assuming you've not done so already, you should try contacting support through the ticket system. You're more likely to get a prompt response there than here. As for the 20 red, did you check your mail at an in-game mailbox (Blue US-style mailbox, marked as a envelope on the map)?


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