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Purchase but no mail

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Hey all. Recently I've bought a weapon in APB: Reloaded using G1C but I never got the item in my ingame mailbox. I made this transaction the night the Joker server shut down. The purchase was a total of 1469 G1C to buy the item. I now have 13 G1C left. When I was making the transaction, the purchase was unsuccessful yet in my Purchase history it still says I purchased it. I still don't have the item as of now in my ingame mailbox.. I already contacted the Gamersfirst support but they have not replied except for the automated response after sending the ticket. Please help!

Alvaro Early

Alvaro Early


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It's fallen earth section, but if we buy something in marketplace, we need to redeem code on g1 website to get item mailed to us. Did you do that?

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I made a fallen earth purchase and got the same error today. It said "unsuccessful" while processing, but still took the G1C. It shows that I purchased the items in the purchase history, but no redeem codes.

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