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Premium red + green key. poof nothing in boxes

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I bought a green key and a red key. Used them on their boxes and in the red one I only got a 1 hour harvesting speed buff(1 use) and nothing else. In the green box said "action failed" and poof box gone and key gone. This after spending like 275 points on the keys. I pm'd dasterd in game but he never responded after asking me about the problem. I need a full refund of points on this.




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You'd be best off sending a ticket to support - help.gamersfirst.com although I've never heard of this happening before.
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