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Hyperstate

How long does it take for an answer to a ticket?

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Howdy,

 

Just wondering... How long does it take for support to answer your ticket? Not sure if it's because the workloads are increased due to /report working again, but I have been waiting for a reply to a ticket for a week.

 

Hyper

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Depends on the complexity of the issue. One friend had a response the next day for a simple issue. My other friend waited over a week for another issue...

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Dear diary, it's now been 10 days, still waiting for a reply. Perhaps they don't like me anymore, I'm losing hope. 

 

XOXO

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Just assume everything related to this game is a skeleton crew. Wouldn't surprised if they get flooded with "cheater" related stuff and have to sift through all of that before they can get to actual concerns.






Or maybe they are on vacation

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5 hours ago, R3ACT3M said:

Or maybe they are on vacation

I hope not. It's literally the anniversary week, lmao.

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