lRush 7 Posted February 1 I just got back into apb recently, when I logged in I couldn't use the mail, marketplace, or trading system. I cant even send mail to my own characters. I have no trade lock timer when I join social. I submitted a ticket to support 7 days ago and no one has responded yet. I really enjoy making symbols and selling them so basically half the game is unavailable for me and no one is getting back to me. Quote Share this post Link to post Share on other sites
lRush 7 Posted February 2 8 days with no response from support Quote Share this post Link to post Share on other sites
DJAlien 0 Posted February 13 我们一起来了一个问题，但是很久没有解决 Quote Share this post Link to post Share on other sites
sushe 0 Posted February 18 On 2/2/2023 at 7:48 AM, lRush said: 8 days with no response from support Did you ever get a response from support, I’m having the same issue too with no response. Quote Share this post Link to post Share on other sites
lRush 7 Posted February 19 5 hours ago, sushe said: Did you ever get a response from support, I’m having the same issue too with no response. It's been 25 days and my issue isnt resolved yet. Support gets around to readying my ticket about every 8 days. But this most recent time he told me my account information I gave him to prove my ownership of the account, was incorrect. This is just ridiculous. I don't know If I'll ever be able to trade again. They might as well fucking ban me. I cant buy shit from the market, I can't send mail to anyone, even my own fucking characters. It's just awful. Hopefully it works out better for you bro. 8 days is the average response time (not counting weekends) Quote Share this post Link to post Share on other sites
sushe 0 Posted February 19 Support is non-existent then.. Got it. Ill try and be optimistic about it. Quote Share this post Link to post Share on other sites
Bigfar 0 Posted February 27 I have the same issue have any of you still not heard back? Quote Share this post Link to post Share on other sites
lRush 7 Posted February 27 They decided to keep my account perma trade locked. Don't ask my why I have no fucking idea. But yeah after 1 month they got back to me Quote Share this post Link to post Share on other sites
Thial 167 Posted February 28 I have the same issue on an account I've been playing on since 2013. Everything is grayed out. Quote Share this post Link to post Share on other sites
sushe 0 Posted March 1 ay bro at least they got back to you lol On 2/27/2023 at 1:15 PM, lRush said: They decided to keep my account perma trade locked. Don't ask my why I have no fucking idea. But yeah after 1 month they got back to me Quote Share this post Link to post Share on other sites
cowhorseman 343 Posted March 2 i swear they look at accounts and go "annnnnnnnnnnd well yeeeeeeeeeeeeeea fuck you" then your locked. was not locked for a week then suddenly i was locked for two idk what system i tripped but yea fun Quote Share this post Link to post Share on other sites
lRush 7 Posted March 2 Fuck their system. I asked if they could remove my trade lock or give me a second chance for my account. They said their second chance policy only applies to acammers so I didn't qualify LOL. Srsly LO and their systems can fuck off. Quote Share this post Link to post Share on other sites
MATHEU5 1 Posted March 3 hello dear friend i am facing the same problem so i contacted the support and they charged me $75 dollars so i asked for an explanation they told me i stole them asking for the refund in the same amount so i wanted to know why that and i deposited this value in g1c in my account but they say that I need to put it in another account because that was because of another account that is linked to mine I only have two accounts but I use the only one where I put the g1c and I don't know which account it is charging me besides that they say it was in 2021 then they talk with a conversation that was in July last year I was without a computer for 3 years and I came to buy one in August 2022 they are charging me wrong and they don't want to hear me To quote Quote Share this post Link to post Share on other sites
lRush 7 Posted March 3 27 minutes ago, MATHEU5 said: hello dear friend i am facing the same problem so i contacted the support and they charged me $75 dollars so i asked for an explanation they told me i stole them asking for the refund in the same amount so i wanted to know why that and i deposited this value in g1c in my account but they say that I need to put it in another account because that was because of another account that is linked to mine I only have two accounts but I use the only one where I put the g1c and I don't know which account it is charging me besides that they say it was in 2021 then they talk with a conversation that was in July last year I was without a computer for 3 years and I came to buy one in August 2022 they are charging me wrong and they don't want to hear me To quote I'm sorry to hear that man. Maybe Matt Scott will notice us the more people post about having problems with the trade lock system and the lack of help from support. 2 Quote Share this post Link to post Share on other sites
valdas001 22 Posted April 2 I have same issue, 1 month already no answer from support. Quote Share this post Link to post Share on other sites
PingOVER9000 130 Posted April 3 (edited) On 3/3/2023 at 4:30 AM, MATHEU5 said: hello dear friend i am facing the same problem so i contacted the support and they charged me $75 dollars so i asked for an explanation they told me i stole them asking for the refund ....well these are lame tales, especially the one above.. I feel so sorry for you all Edited April 3 by PingOVER9000 -_________- Quote Share this post Link to post Share on other sites
