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MacNae

Loyalty Rewards not tracking?

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The rewards system says i'm only 91% of the way to the 1,000 G1C reward. But i know i've spent over 7k G1C 

 

Any way to fix this or did i just get soft scammed?

SS of my rewards tab

 NkxLXfx.png

My Current G1C

6mMskxb.png

And my recent G1C purchase history.

8WaWWJY.png

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The Loyalty rewards can be found in the 'Redeem codes' section: 

 

Lgkt8HU.png

 

The loyalty rewards can be recurring, the "Gold Power Mystery Box" and "15 Day Premium" will keep coming back.

 

Should there be issues beyond that, reach out to our Support Team who will investigate and resolve issues where possible.

 

~@mayii

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5 hours ago, MacNae said:

The rewards system says i'm only 91% of the way to the 1,000 G1C reward. But i know i've spent over 7k G1C 

 

Any way to fix this or did i just get soft scammed?

SS of my rewards tab

 NkxLXfx.png

My Current G1C

6mMskxb.png

And my recent G1C purchase history.

8WaWWJY.png

it looks like you Purchased g1c not spent it, Check your "g1c spent" history page found inside armas (Armas Purchase History Link)

Post a screenshot of that.

 

P.S Those 2 rewards are "Recurring" you probably have those rewards and they just reset again (because you can keep getting them) As the Lovely @Amayii Pointed out You should check your "Redeem Code Page Link" Your rewards you earned should be there.

Edited by Zolerox

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5 minutes ago, Zolerox said:

it looks like you Purchased g1c not spent it

The counters progressed and they have 42 G1C left of the 7460 they bought, so they did spend it already.

They actually already spent 7918 G1C, judging by the Silenced Scout

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5 minutes ago, Kevkof said:

The counters progressed and they have 42 G1C left of the 7460 they bought, so they did spend it already.

They actually already spent 7918 G1C, judging by the Silenced Scout

Judgeing entirely just on this image 

8WaWWJY.png

That only shows Bought g1c, I'm asking for the actual purchase history image

 

I agree that he spent g1c but doesn't realise it hope his issue gets resolved.

 

P.S Their should be a In-built "total g1c spent over lifetime" counter on armas instead of needing an external website

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6 minutes ago, Zolerox said:

P.S Their should be a In-built "total g1c spent over lifetime" counter on armas instead of needing an external website

I doubt they want to get their 'clients'/'players' depressed 😄 

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