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InTronic

Your Account has been locked for 15 minutes !

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Hey , I need help ! When i joining to a distract i kicked and it is wrote : internet connection / your account has been locked for 15 minutes . This message is like 3 days ago .

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Server powercycle is probably gonna be the fix. I assume this only started some time after the maintenance on wednesday?

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7 minutes ago, InTronic said:

I still cant play from wednesday

@AlishaAzurei opened a ticket like 2 days ago and i have no answer

According to what Matt said, it will take more than 2 days to get an answer from support, since it's overloaded right now.

 

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43 minutes ago, InTronic said:

Okay thank you very much !!!

You are welcome!
Hoping that your issue gets resolves as soon as possible!

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guys i dont get any answer , i want to play this game earlier and i dont have any game to play , this ticket support is really bad 

still have this problem 

just sad time 

 

Merged.

 

@MattScott

 

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1 hour ago, InTronic said:

guys i dont get any answer , i want to play this game earlier and i dont have any game to play , this ticket support is really bad 

still have this problem 

just sad time 

Yes, support takes long. It sucks for us all, they're working on it but it seems to take ages.

The only fix I've ever seen working for that is the server restart on Wednesday.

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Only thing you can do is to wait for the support to help you out, im out of ideas, i Wouldn't suggest you other heavy stuff like reistalling the game, clearing some caches, reset your network details and others.

Just wait for them. @InTronic

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5 hours ago, InTronic said:

@AlishaAzureim waiting 11 days for support and no support 

Support actually could take more than 21 days (3 weeks), as experienced by me, so.. wait until they answer to you.

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Ye they dont even answer to me. After 38 days that im waiting for support they answered and im waiting 8 days to get another answer

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