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Inhotep

Getting frozen during login screen

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I wonder does anyone else have this issue today, or is it just me? 

Suddenly game is getting frozen for me after i fill up credentials and click connect, it just gets frozen in that point and stays so indefinitely. 

Any suggestion? 

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Have you tried verifying it on steam? Reinstalling it? Rebooted your pc? 

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Hello,

This topic has been moved to the PC Bugs and Tech Issues section of our forums.

Thank you.

 

- Azukii

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Hey Inhotep,

 

I am sorry you are having trouble getting into the game. I have some follow up questions that should help us take a look at what might be going on:

 

  1. What country are you trying to access the game from?
  2. When did this start happening?
  3. When was your last successful entry to Citadel?
  4. Have you submitted a ticket to support regarding this issue?
    1. If so, what is your ticket ID?

Thanks!

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Thank you guys for trying to help. 

I restarted my PC, I access APB via gamersfirst client not steam.

I clicked on repair during initial log on, and it made the game work again.  

Thank you again guys ❤️ 

I am old user, I just never bothered creating forum account as well, so it looks like i am new player.

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Very good to hear you were able to resolve the issue.

 

As a result, I will be locking this thread and marking it as resolved.

 

~@mayii

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