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monster413

support ticket question

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anyone know if tickets get answered in 24hrs or more like 5 to 10 business days ? not sure been waiting 6hrs so far not even bot response

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Hello monster413

 

Support is currently experiencing a high volume of tickets due to them getting set up with a new support system so ticket responses are going to be delayed.

i would expect a week or so at most at this current time maybe a little longer depending.

 

Thankyou for understanding.

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