Code for 4 weeks of Commander is active

[Code for 4 weeks of Commander is active]

Hello zootie,

 

No it is not restricted, this code is usable by any Fallen Earth player.

Do you still experience this issue?

Also make sure you have no mistake in it as well, FallenNot4gotten .

If you do, let us know.

 

Regards,

Rax

[No chars at character select during login.]

Hello,

 

I'm not experiencing this at the moment.

Do you still experience this issue (It's been 4 hours)?

 

I will report the issue.

 

Regards,

Rax

[This account is already logged in!]

Has been fixed.

 

 

[This account is already logged in!]

Hello,

 

Can you post a screenshot?

The account already logged in screen requires your login and password you used to log in with this account, not another mail.

Its the same crendentials.

 

Regards,

Rax

[This account is already logged in!]

Hello,

 

The screen you get with 'This account is already logged in' happens when you somehow disconnect abruptly like for instance Alt-F4'ing or others.

What you have to do is to re-enter your password, the same as when you connect.

 

Once done, you will be able to re-enter login + password to join back the game.

 

Regards,

Rax

[No chars at character select during login.]

Hello imrerom,

 

Are you still experiencing this issue?

If so can you be more specific :

• Do characters ever load in and if they do, how long does it take?
• When it does, can you load in world?

I will report the issue.

Thank you.

 

Regards,

Rax

[Server down]

Hello,

 

As a player, i saw this happening in rare times yes.

Glad it did not affect you more than once.

Thank you for your answer .

 

Let us know if you experience this again.

 

Regards,

Rax

[someone tell me my name I forgot and cant sign in]

Hello vincnet,

 

I PM'd you to see what we can do about it.

 

Regards,

Rax

[Server down]

Hello Grelko,

 

Are you still experiencing this issue?

In the meantime it will be reported to the team.

 

Let us know.

 

Regards,

Rax

[Hampsters Fainted]

Hello,

 

Sorry for the delay. I PM'd you, CommanderDeadcon, in case you still experience this issue or if it is regularly happening.

 

Let me know.

 

Regards,

Rax.

[Hampsters Fainted]

Hello,

 

Thank you for posting about this issue and sorry to hear it still affects players.

I will pass on the info right now.

 

Regards,

Rax.

[4/29 Migration & Loss of data]

Hello,

 

We confirm the game servers are back online and we are sorry again for this downtime. For all the reasons explicited by Matt above, we are working hard to make sure the game runs smoothly. We are still investigating the long delays while loading in character selection previously reported.

 

For players asking for the commander start date, while no date has been disclosed yet, it will be once the game runs smoothly so you can fully take advantage of the commander features with no time wasted due to any technical issue.

 

We will keep you informed as soon as we have more informations.

 

Thank you,

Rax

[4/29 Migration & Loss of data]

Hello,

 

We're sorry for the inconvenience. Several players reported the issue while loading/switching characters and we are currently investigating.

We know how frustrating it can be especially after the downtime and the team is working hard to resolve this issue.

 

Thank you for your patience,

Rax