didnt see my charcters

[didnt see my charcters]

i cant create a character , "the choosen world is offline right now"

[didnt see my charcters]

its will destroy my chracters at the main version ?

[didnt see my charcters]

when i log in into my account i cant see my characters 

 

only on the old version i can see them 

[APB put trade block to my friend]

41 minutes ago, Euxoa said:

While it sucks, nobody here can help. It’s something you have to talk to support about. This thread will likely be deleted by moderators.

everybody needs to know that this is the service that players get from the Tech support

[APB put trade block to my friend]

Hello there,

I'm an old school player (play APB since 2011) with my friend 
our name in the game : 
Zokin (my account level 209 silver)
Lidorven (my friend account level 255 silver)

 

my friend internet provider starts to block many games (block ports and stuff) 
we try everything in the Router console and the tech team but nothing helps him to log in and play 

 

so he decides to use VPN to keep play with me 
and then the problems come with that, APB system block his ability to buy and sell stuff on the marketplace (trade block)

 

he talks with APB support team and they check his identity and check that it is indeed his account and not an account that was hacked
now the system block his ability to buy and sell stuff on the marketplace (trade block again)

 

he talks with the support team again and they told him "we can clean this trade block once to each account" 

we play 10 years, this is the respect and support we got from the tech team ?? 

 

we didn't have many choices in Israel to better internet providers, so he cants play without a VPN he didn't choose to play with VPN 
he has to because without VPN his connection lost after choosing an account and log in to a server

 

I need your help to bring back his ability to keep play evenly

 

Merged.