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Boundsoul

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Posts posted by Boundsoul

  9. Posted

    On 5/18/2019 at 2:19 PM, ChrisKrypton said:

    Appreciate the hug, and I agree with what you say business follows the money trail. It may sound like im QQing but I paid for virtual items which were, and being fair will say no one's fault lost. Truth is no one wanted that to happen including LO, stuff happens. Two weeks to reimburse virtual items is not a man power thing, it's an IDGAS thing lol. From the perspective of a customer I ordered items from amazon after I put in this support ticket and recieved the items 2 days later, we take for granted the amount of coordination that takes. All im saying is 2 weeks and ticking, and I am still waiting for a copy + paste items into my account.

     

    Don't have the tools?

    Purchase items with functioning tools, and hand em to the customer.

    I don't want to point out the customer service is lacking because I want to support LO, but if escalating support tickets means 2 weeks later there still has been no response and no end in sight......

    I say this a few days ago and the whole community jumps down my throat. It would be EASY for one person over there to fix 90% of the lost item tickets. Hell if nothing else add the needed credits to the account and let us repurchase them.  They can't even be bothered to answer us on the forums. I waited 16 days, now I'll let Capital One deal with it.

    • Thanks 1

  11. Posted · Edited by Boundsoul
    Irony

    Let the devs do their job...the game is worth waiting for... no reason to be upset it's just a game...go play another game... Remember all those things I was told when I was upset about the game not working? I remember.

     

    I find this funny actually. So many upset people.

     

    So to all of y'all upset and who told me these various comments and I see quite a few of you who are upset I tell you the same things you told me, go play another game, I am.

     

    Edit: The irony is sweet.

  13. Posted

    29 minutes ago, Grelko said:

    It all seems to be connected. It lags the fast travel, garages, login, switching characters etc.

     

    Might be some server "automated task" that runs once every hour for up to 15 minutes each time.

     

    I'm slowly getting it narrowed down. How often, how long each time in my previous post.

    My characters have been mia for 45 mins now.

  18. Posted · Edited by Boundsoul
    back

    6 minutes ago, Maximillian Singh said:

    An active problem for me at this time.  Switched toons, all 4 disappeared.   😞 

    The same, I quit being able to accept missions so logged out and restarted to no characters, even the create one is greyed out.

     

    Edit: And they are back

  19. Posted · Edited by Boundsoul
    text disappeared

    Okay, as my longer response disappeared when I hit post, so shorter version.

     

    The game being down is a very small part. I don't appreciate the missing items and ignored ticket. Tickets would be a top priority, they had days before this downtime to work on them or at least acknowledge them.  The first time the game was down these past two weeks, I was fine, I joked about it ad even tried to calm down someone else that was pissed. But I don't appreciate being lied to. $20 bucks isn't a lot of money, but the game had no problem taking it, then putting you on ignore.

     

    So yes I am upset this time around, it's a combination of being lied to and yes, not being able to waste my time tooling around a virtual world. So ya, don't like me, DM me directly with comments, dislike what I have to say I really don't care.

  20. Posted

    3 minutes ago, FoxFox said:

    i made sure that your sperg is heard by everyone, it seems like everyone is ignoring you for that reason except for me, because god you're pathethic when you whine about this game 😄

    Maybe I am pathetic for bitching about a game, but here you are bitching about me bitching about a game, so...

     

    Sperg, hmm making fun of people with problems, you must feel big inside.

  22. Posted

    12 hours ago, WreckageExplorer said:

    Welcome to the game, ColeTrane. There's always going to be trolls, but there's always people who are more nice as well. If you need someone to play with, I'm Jake Meadows in game. I'll see you when the servers are back online. 

    Yep, I am a troll for being mad that the game I pay for is down again in less than 2 weeks for more than 24 hours. 

     

    Doesn't matter that I was okay with the first downtime, even the rollback. (All that matters now is people know I am irritated so I must be a troll) Then again a few days later as well as missing items and ignored support tickets, but yep I am a troll, trolls gonna troll.

  23. Posted

    On 5/8/2019 at 1:29 PM, MattScott said:

    Hi all,

     

    The team has organized how to make up for the lost progression, and we will be starting 2 weeks of Commander for all players on Friday 5/10.

    I have edited the original post to reflect this.

     

    Thanks,
    Matt

    How about just a game that works?

  24. Posted

    2 hours ago, TotallyNotKodaro said:

    I wanted to take a moment to say, even though I'm not affiliated with LO directly, that I am greatful as a player, that everyone in this community for the most part is supportive of making this game run smoother, and feel better, and is optimistic for all the improvements. The hardest thing for a developer or engineer is a deadline set by rude and unruly "customers", and all of you have been so positive thinking and forward thinking with this. I commend you all, and let's all hope to see the best!

    Yep, a "gaming' company running out of drive space totally restores my faith in them.  I am fully chastised. What deadlines have any customer 'set'? All I see is missed deadlines set by the developer and engineer themselves.

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