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Please help me with my account

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#1
BreathDVarg

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Hi, my account is blocked without no reason 2 days ago , I have sent tickets a lot of times but they sent an automessage, I sent mails and the same, they say my account was a hack account, but thats no true, my account is old (maybe 2010 or 2011) And I have spend a lot of money on it, Im a legal person, And I have witnesses because  I was all the time on social , without troubles, I really want help, I never use hack , I dont like to play dirty because is unfair, And the game loose sense, My principal character is ArseniusDVarg , I can probe I dont use nothing to play. Thank you for read.



#2
MoeEveryWeek.

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Was it blocked or was it banned?
If banned, it was no mistake.



#3
MrHappyPenguin

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The forums are not the place to get help. You need to contact support. Wait a week or two for a human to respond to your email. If you do not get a human response, reply back to that email.

 

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#4
BreathDVarg

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Ok, thank you



#5
BreathDVarg

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I have sent a lot of tickets, I hope get a human answer



#6
Enjia

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What do you mean by "Hack account?"



#7
BreathDVarg

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The email say this:

 

Dear Player,

Your GamersFirst account has been suspended in the past 24 hours. The ban reason falls in the category of Hack. If you would like further details about your suspension you may contact support for further clarification at http://support.gamersfirst.com.

 

If you have already reached out to customer service about your suspension then you may disregard this notification.



#8
Benny Benassi

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Well rip unless your populair or a big boi with the g1 elites



#9
Enjia

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Well rip unless your populair or a big boi with the g1 elites


I'm not going to say you cheated or not, but if you know you're 100% clean, keep contesting with support. I can't really help you farther than that though sorry.

#10
BreathDVarg

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Im 100% clean , If not , I wouldnt be here.



#11
Enjia

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Response from support yet?



#12
BreathDVarg

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No yet.



#13
Sameriah

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I'm not going to say you cheated or not, but if you know you're 100% clean, keep contesting with support. I can't really help you farther than that though sorry.

 

This ^

 

Sadly the most annoying part about support is that they take too long to respond , gotta be patient with them ,that is all you can do ..


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#14
BreathDVarg

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Ok thank you , I must be wait then =(



#15
Enjia

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Any response? o3o



#16
BreathDVarg

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No dude, =/ but thanks for ask (=




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