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#41
GodsLikeMe

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I think we need an Account Padlock or something.

Every time you wish to delete anything or send items away from the Account (incl characters), you have to put in a pin number (which you can make up yourself). - This feature can obviously be deactivated in-game.

Also, If this hacking are down to a loop hole on G1's side, I feel there should be a wave of people with compromised accounts (Note: <-- FEELING!)

Edited by GodsLikeMe, 17 May 2012 - 12:47 AM.

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#42
Vaya1

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No, there's a trend of a period of inactivity followed by the account getting hacked sometime later. This could all be coincidence though, so I'd like to know about any inactive periods from all of the people who got their accounts hacked.


Since the first day i made my account, i have been online nonstop, no breaks what so ever.
Than all of a sudden, i wake up, look at my screen, seeing a prompt with something like ''another user has logged in on this account with ip xxx.xxx.xx.xxx.
This has been now little more than 2 weeks ago i think?
Still have everything on my account, im hopefully im ''safe'' now.

There needs to be a more organized method of collecting data to try to at least narrow down possible reasons for the hacks.


I still have the ip from the person who hacked me, it has also been send to G1 Support, but i doubt they do anything with it.
I'll send it to you if you want to, just let me know.

#43
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Im glad that atleast in this thread a Moderator seems to understand the Problem and is interested in fixing it. Oh and it would nice from the ones who lost all their stuff and contacted the BBB if they could send me a pm if something happens

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#44
Revoluzzer

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Account security are your responsibility not G1's they cant control what type of programs and connection you allow on your own computer.
But you can always try and make a support ticket and see if they can roll-back the account and restore the characters etc.

Do you live with your eyes closed? These threads seem to pop up daily now and still you give the same generic answer. Support will most likely give him an automated reply ("we do not do rollbacks") as well and APB loses another player.

However, apparently there is a reason why this is happening currently and G1 is investigating the issue.

If I'm correct, G1 does force users to reset their passwords every 120 days. As for the other valid points, I don't see G1 going to that extent to protect their customers.

While they do that, you can log in to the forums and game without changing your password regularly.

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#45
Archsonic

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Can it be related to the occasional downtime of the login-server that started some time ago?
Edit: And one more thing! How do heck do they get your account name? Eh? I never type my account name since it's auto-filled in. Don't most people have that square checked? (Assuming we're talking about keyloggers)


Anyway, I mommy bricks every time a low rank gold cheater runs up to me in Social and just looks at me :nailbite:

Edited by Schneider, 17 May 2012 - 02:28 AM.

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#46
Archsonic

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Since the first day i made my account, i have been online nonstop, no breaks what so ever.
Than all of a sudden, i wake up, look at my screen, seeing a prompt with something like ''another user has logged in on this account with ip xxx.xxx.xx.xxx.
This has been now little more than 2 weeks ago i think?
Still have everything on my account, im hopefully im ''safe'' now.

I hope you've changed password and cleaned your PC from all kinds of malicious software (preferably reinstalled Windows since keyloggers are very hard to detect).

Edited by Schneider, 17 May 2012 - 02:26 AM.

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Criminal R255, Enforcer R255, Enforcer R170
555 kills in one session

#47
TzickyT

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Since the first day i made my account, i have been online nonstop, no breaks what so ever.
Than all of a sudden, i wake up, look at my screen, seeing a prompt with something like ''another user has logged in on this account with ip xxx.xxx.xx.xxx.
This has been now little more than 2 weeks ago i think?
Still have everything on my account, im hopefully im ''safe'' now.



I still have the ip from the person who hacked me, it has also been send to G1 Support, but i doubt they do anything with it.
I'll send it to you if you want to, just let me know.


i kno that is the same that happened to me 2 months ago when i got hacked but i lost all my stuff + 2 accounts and i saw them on sale on market and thats verry painful -.-' if u see someone else sell your cars while they just sended it to their accounts

-.-" also what irritates me is that they saw who i am on webcam whitout i giving them permition -.-"
thats a thing that goes into privet attachments they see who u are but u can't see who they are and they controlling everything what u do (well thats how it happened to me) and now i stil get irritated by the clan where that person was in that hacked me so i got a bad relationship whit that clan i can say
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#48
Ashwrayt

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Ey BlackJackieChan, did u try to cheat ig with 3rd program?

Is normal to see cheaters, and some people focus on that thing to get account information.

i kno that is the same that happened to me 2 months ago when i got hacked but i lost all my stuff + 2 accounts and i saw them on sale on market and thats verry painful -.-' if u see someone else sell your cars while they just sended it to their accounts

-.-" also what irritates me is that they saw who i am on webcam whitout i giving them permition -.-"
thats a thing that goes into privet attachments they see who u are but u can't see who they are and they controlling everything what u do (well thats how it happened to me) and now i stil get irritated by the clan where that person was in that hacked me so i got a bad relationship whit that clan i can say


Maybe u tryied to accept some stuff to cheat ingame? u installed i don't know what from internet browser from some clan page...
I know some people who wants to cheat, they enter to some clan of cheaters, then acept their conditions to get their cheaty and plop account leaked xD

Edited by Ashwrayt, 17 May 2012 - 04:15 AM.

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#49
TzickyT

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Maybe u tryied to accept some stuff to cheat ingame? u installed i don't know what from internet browser from some clan page...
I know some people who wants to cheat, they enter to some clan of cheaters, then acept their conditions to get their cheaty and plop account leaked xD


i havent cheated ever in a game
only thing i use when i play is xfire steam and overwolf

and now i am trying to broadcast also

and if u had read my story then u would know what happened
Obeya: (TZickyT (235) / Lollyrot(197) / corvi(125)) Patriot: (Lumyvibes)
Joker: (Karakuri) Colby:(Bovy) HongKong:(TZickyT) Status: Gold
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#50
BlackJackieChan

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Ey BlackJackieChan, did u try to cheat ig with 3rd program?


No, i didn't.

#51
BlackJackieChan

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man, seems like it was yesterday, cause it was yesterday, except the cop rank...
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Edited by BlackJackieChan, 17 May 2012 - 06:58 PM.


#52
Hyburnate

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Think this way, if it was G1's fault, every account would be hacked

#53
ForbiddenForgiveness

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how do you guys run your APB?

- VIA STEAM?

- or the ol fashion of filling in account info's.?

i recommend running STEAM.

this makes me curious to see if ive been hacked. id like to say not, but curiosity is a strange thing... id have to re-install ofcourse first.
"It's only a Sin if you enjoy it"
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#54
Vaya1

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how do you guys run your APB?

- VIA STEAM?

- or the ol fashion of filling in account info's.?

i recommend running STEAM.

this makes me curious to see if ive been hacked. id like to say not, but curiosity is a strange thing... id have to re-install ofcourse first.


Through Steam or the normal client, does not matter.
I use APB through Steam, but none has been on my Steam account, only on APB.

#55
Archsonic

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Think this way, if it was G1's fault, every account would be hacked

Who says it's not time consuming for them to do it?
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#56
Barnarner

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Hey folks, Just a quick FYI.

We are fully aware of the problem regarding accounts being "hacked". The vast majority of the time when an account is compromised it is because the player has chosen to purchase in game $$$ (not g1c) from Illegal websites. Or by unknowingly visiting sites that contain malicious content that place key loggers etc on your machine. Of course there are several other ways in which someone can obtain your account details, you wouldn't believe how many people told others their login details to design a car, or finish a theme or....you get the picture. We have also had a few reports of male players being wooed by females into giving up account details for one reason or another.....damn those temptresses.

We are always investigating compromised accounts, and when we find the source of account break-ins we either rollback characters or re-credit stolen cash. It is extremely rare that someone would access an account then delete characters Mr "BlackJackieChan", however we have a system in place for resurrecting, and we will rollback your account to before the unauthorised access.

There is so much assumption in the forums, the sheer ignorance of some people is laughable, all this "G1 DONT GIVE A F*%$" is absolute BS. we endeavour to protect your accounts, and fix them as soon as we discover a violation, I would say about 90% of "hacked" accounts are fixed before users even know something has happened to their account.

Ofcourse we ban, hwid block and delete all cash made by tampering with others accounts, making the process all together pointless.
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#57
Barnarner

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Well, i got my account hacked today, lost all my stuff. Whoever did had the nerve to delete my characters also
BlackJackieChan, Timecop both on joker server. Both were lost along with the progress and items, and what is G1 gonna do? Nothing. they cant find whos doing it, lots of people have got their stuff stolen only they were lucky to keep there characters. I lost a R215 criminal, a R146 enforcer and nothing is gonna be done.
If i cant get anything back form contacting the BBB i might just quit the game. Sorry to anyone that i play with if i quit. later all!


STOP THE PRESSES!



Ok, after a little investigation I have got to the bottom of this. Your best friend in APB:R "beef43302" logged into your account on Wed (16th 5th), he has not logged into any other account bar his own. AKA: Not an account hacker.

He was in your account for ten minutes. Here is a snippet of some of the activity from our logs.

BlackJackieChan mail send 16/05/2012 19:02 beef43302
BlackJackieChan locker item_delete 16/05/2012 19:02
BlackJackieChan locker item_refurbish 16/05/2012 19:02
BlackJackieChan mail send 16/05/2012 19:02 beef43302
BlackJackieChan locker item_delete 16/05/2012 19:02
BlackJackieChan locker item_refurbish 16/05/2012 19:03
BlackJackieChan mail send 16/05/2012 19:03 beef43302
BlackJackieChan locker item_delete 16/05/2012 19:03
BlackJackieChan mail send 16/05/2012 19:03 beef43302
BlackJackieChan locker item_delete 16/05/2012 19:03
BlackJackieChan mail send 16/05/2012 19:03 beef43302
BlackJackieChan locker item_delete 16/05/2012 19:03
BlackJackieChan mail send 16/05/2012 19:03 beef43302
BlackJackieChan locker item_delete 16/05/2012 19:03
BlackJackieChan mail send 16/05/2012 19:04 beef43302
BlackJackieChan locker item_delete 16/05/2012 19:04
BlackJackieChan mail send 16/05/2012 19:04 beef43302
BlackJackieChan locker item_delete 16/05/2012 19:04
BlackJackieChan mail send 16/05/2012 19:04 beef43302
BlackJackieChan locker item_delete 16/05/2012 19:04
BlackJackieChan mail send 16/05/2012 19:04 beef43302
BlackJackieChan locker item_delete 16/05/2012 19:04
BlackJackieChan mail send 16/05/2012 19:04 beef43302
BlackJackieChan locker item_delete 16/05/2012 19:04
BlackJackieChan mail send 16/05/2012 19:05 beef43302
BlackJackieChan locker item_delete 16/05/2012 19:05
BlackJackieChan world exit 16/05/2012 19:05
BlackJackieChan mail send 16/05/2012 19:05 beef43302
BlackJackieChan locker item_delete 16/05/2012 19:05

And a screeny of SOME of the items your buddy sent to himself.

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After sending all the items he then deleted all your characters to cover up the paper trail. As you can see that completely erases our logs, making it impossible for us to follow what has happened.

It get's better :

Your friend logs back into his own account to claim his prizes and when you re-appear (with new toons) he consoles you for your loss, offers to give you a little cash and a sweet ride to get you back on your feet. Begs you not to leave APB:R because you are his only friend, it's brilliant OSCAR nomination inc!

So yes, as expected the "hacked" account wasn't hacked, I suggest you keep confidential account information to yourself in the future, and change your password now. Even though this was entirely your own fault, and you incorrectly accuse us of incompetence, we shall roll your characters back to before the incident.

Seeing as this is a relatively unique case we shall let you decide the fate of beef43302.
  • ThatOneJerk, igneus and mcaso123 like this
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#58
Revoemag

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#59
Shini

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lol :nicethread:

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#60
Virgiee

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lol :nicethread:



qft


barnarner now favorite dev

Edited by UrbanProphet, 18 May 2012 - 02:56 AM.

(Joker NA E) Enforcer - Urbanprophet - Must be a Hacker | Criminal - Lunn - Blood Legion

VIRGIE, YOU DON'T UNDERSTAND. THIS GAME F&%$IN HATES ME


#61
Shini

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qft


barnarner now favorite dev


I just like his honesty, you can see his true hatred of most of the forum community, yet gets things done and puts people in their place. I share his hatred of the forum community.

Edited by Shini, 18 May 2012 - 02:59 AM.

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#62
M.K. Ultra

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ok guys this has happened to 3 players on Joker server now.

BLAST
BNAT
BLACKJACKIECHAN


what do the 3 names above have in common? isnt that a little weird?

#63
Revoemag

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ok guys this has happened to 3 players on Joker server now.

BLAST
BNAT
BLACKJACKIECHAN


what do the 3 names above have in common? isnt that a little weird?

They all start with B...

Damn..your on to something... it's a conspiracy!
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#64
Gasoline

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That was quite the beatdown. Nice.
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Expand the possibilities, don't try to define the players, give them the tools and let them define themselves.


#65
M.K. Ultra

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somebody call inspecter gadget!

#66
PeterF

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win snip

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Post the gosh darnin imagine you surprise. Post it or stfu and quit talking mommy and having my alts banned you pathetic gosh darn.

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#67
Shini

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They all start with B...

Damn..your on to something... it's a conspiracy!


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#68
Hordeau

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Is it possible to have a recurring deletion on beef's account?

Say once a month, POOF his stuff magically disappears. I'd go with this route if I were you blackie.

#69
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:x
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#70
M.K. Ultra

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maybe the account hacker is like the zodiac killer and only targets certain people... people whos name starts with B....

#71
reavusdar

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This situation is downright Shakespearian. I propose you secure the movie rights immediately. I can imagine the trailer voiceover now:

"He thought he had a friend. Then his life turned upside down. With vengeance burning in his heart, he must decide the fate of his best friend, and worst foe. This is.... THE DECISION."
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#72
Smketreez

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I've said it before and I'll say it again G1 / RP good or bad your team never ceases to amaze. Excellent job on this one, someone in that office should give Barnamer a super high five!

#73
TzickyT

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i am happy for him =^)
Obeya: (TZickyT (235) / Lollyrot(197) / corvi(125)) Patriot: (Lumyvibes)
Joker: (Karakuri) Colby:(Bovy) HongKong:(TZickyT) Status: Gold
twitch.tv channel = http://www.twitch.tv/zicktsoenamy

#74
M.K. Ultra

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ok since i see 3 devs reading this post and it has to do with scamming....

can you answer my question about the CSG country gent about 1-2 topics above this one?

i believe this weapon isnt permanent yet people are in game on my server trying to scam people out of money by telling them that it is indeed permanent.

thank you

#75
Smketreez

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ok since i see 3 devs reading this post and it has to do with scamming....

can you answer my question about the CSG country gent about 1-2 topics above this one?

i believe this weapon isnt permanent yet people are in game on my server trying to scam people out of money by telling them that it is indeed permanent.

thank you


Do you really need a dev to tell you big deal? I took care of that for them. THIS thread was of extreme importance. Selling a gun for funsies isn't.

#76
Shini

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ok since i see 3 devs reading this post and it has to do with scamming....

can you answer my question about the CSG country gent about 1-2 topics above this one?

i believe this weapon isnt permanent yet people are in game on my server trying to scam people out of money by telling them that it is indeed permanent.

thank you


ITS 10 DAY LEASE, ffs people already answered your question. If people put it on the market so be it, if they start advertising its permanent then maybe it's scamming.

Edited by Shini, 18 May 2012 - 03:23 AM.

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#77
DarkPariah

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STOP THE PRESSES!



Ok, after a little investigation I have got to the bottom of this. Your best friend in APB:R "beef43302" logged into your account on Wed (16th 5th), he has not logged into any other account bar his own. AKA: Not an account hacker.

He was in your account for ten minutes. Here is a snippet of some of the activity from our logs.


Great Job Barnarner - I hope you permanent bann "beef43302".

My approval for your effort.

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#78
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Something like an optional "Account-branding" via hardware ID mixed with an ID-Card could be a possible solution.
Of course that would need some effort. But like the "Change Character name" it could cost 400 G1C
Skill is when luck becomes a habit
Excuse my bad english skills | Regards Ares

#79
GodsLikeMe

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-snip-


I have to use this aswell - Had my mouth opened for like 2 minutes. GJ @ Barnarner

(P.S can we have some info on the other thread aswell? :D I pay you.!" /wink)
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Edited by GodsLikeMe, 18 May 2012 - 03:31 AM.

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#80
Maniox

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best forum post i've seen in my entire life, favourite developer of all time :)

Edited by Maniox, 18 May 2012 - 03:31 AM.



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