[sotang]

Recently my friends account has been hacked or maybe it is just a glitch, either way it is not funny,. He logs on and all he sees is that he has been robbed blind . He has 117 money left and no vehicles (he had purchase with real currencty $dollars) as well as being robbed of several other things.


I don't know how to create a ticket for this or what can be done, but this topic will greatly determine if i play the game much longer especially spending any more money on it. I don't like spending money not knowing if my purchase will be there the next time i log in.

Redroylol@gmail.com was the email linked to the account and password should have been secured since it was well beyond requirements for strong passwords.

Please get back to me on this as soon as possible.

[Acharai]

best thing to do is go to help.gamersfirst.com and put in a ticket,

[MileStone]

Not to be a douche but, what's the point of submitting a ticket if he's going to get the exact same response like some of the other players who have had their accounts hacked?

[SantaZ]

sotang, on 13 April 2012 - 10:59 PM, said:

. He has 117 money left and no vehicles (he had purchase with real currencty $dollars) as well as being robbed of several other things.

I have played over 20 MMO games and never got account hacked !! He lost his account cause of some reason.... proally using some kinda FREE CHEAT !! and btw nobody can send any ARMAS car over chars ^.^ , so its deleted and you can get it back by contacting G1

[Le1789]

Hello all.
I've had the same problem with an account.
I've had used my account on a public computer and my account was blocked later.
Problem is that I don't know what was installed on that computer who compromised and got my account blocked.
Tried to send tickets to G1 and they answered with the common mail saying that a third party was used and all.
Got 3 accounts With more then 300us$ spent on in game content blocked after it.
Never saw my name on PB and APB hackers name.
What should i do?

This is getting serious, because I support the game (active clan, videos on youtube, payed content for clan members) and have my account being closed.

And what is the horrible that when we play we see all those r195 players who are hacking since the beginning are still there...

[SantaZ]

Really guys ? Dont have the slightest idea about anything ? Really are you people pea brained? ?

NEVER USE A PUBLIC COMPUTER FOR ONLINE GAMES, ESPECIALLY FPS GAMES.
Only way would be give G1 the links of your videos showing you playing legit

btw ,if it isnt a public/another computer , you have 0 chance of getting your account back since APB:R takes you hwid and **************** id

This post has been edited by SantaZ: 14 April 2012 - 03:21 AM

[Le1789]

SantaZ, on 14 April 2012 - 03:20 AM, said:

Really guys ? Dont have the slightest idea about anything ? Really are you people pea brained? ?

NEVER USE A PUBLIC COMPUTER FOR ONLINE GAMES, ESPECIALLY FPS GAMES.
Only way would be give G1 the links of your videos showing you playing legit

btw ,if it isnt a public/another computer , you have 0 chance of getting your account back since APB:R takes you hwid and **************** id

I know that public computers are infected. But the thing is how does G1 handle those cases?
I've already sent videos of my streamings and no positive answers. What do I get instead : the generic answer from their support.
Now for people who got their account blocked : do G1 gave you the reason FAI = an official reason not the mail that you receive each time you send an email.

Justo got an answer from their services. They just had sent me the links to :

Please visit http://apbreloaded.g...amnesty_30.html and http://forums.gamers...-the-banhammer/ for more details regarding how to avoid being banned.

I would like to have the report of their decision to block my account.

G1 please be more interested in your players who support the game and to add, pay for it !!!

[blastcm]

your friend is not alone please join our discussion here

http://forums.gamers...promised-today/

I knew more people were gonna start seeing this happen

[Gookie]

Your friend most likely gave out his username/password, or has a keygen that picked up his login credentials. Also, Le1789, it isn't G1's fault if you played a game on a public computer, it's yours. There's nothing they can do.

[Le1789]

Gookie, on 14 April 2012 - 10:01 AM, said:

Your friend most likely gave out his username/password, or has a keygen that picked up his login credentials. Also, Le1789, it isn't G1's fault if you played a game on a public computer, it's yours. There's nothing they can do.

Ok. So they close account without any explanation?
We're not talking about who's fault it is.
We're talking about how they should handle each case.
Hackers are running around the districts and people who got they account blocked by i don't know why are trying to understand and get official reports from what happen.

[NSJDawg]

Per the TOS they do not have to give a reason, they can technically block /close any account at anytime for any reason.