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Technical Support - Before Posting Please Read


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#1
Tiggs

Tiggs

    Supertroll!

  • Administrators
  • -5226 posts
  • Joined 21-July 11

Hello!

Here is some helpful advice on how to make these forums work for you and to make things easier for us to offer assistance.
  • Before posting use the search feature to locate threads with similar problems. You can also click on advanced to just search the Technical forums only.
  • Describe the problem completely and exactly. Include all error messages, and upload screenshots (use the forum uploads) if needed to describe the problem.
  • Describe the problem completely includindg when you received error messages.
  • Describe all troubleshooting that you have already done. Including any wacky rituals or smacking the side of your computer.
  • Post a dxdiag of your computer. This can be obtained by:
  • Click on the Start Button
  • Click on Run
  • Type in "dxdiag" (without the quotes). You then can save the information to a text file, and then post it to the forums. When posting please be sure to use code tags (see below for more information on using code tags).
How to use Code tags around a dxdiag or large amounts of information
  • Paste or type the information you want into a post as normal.
  • Highlight the area that you want in the code tags
  • Once you have everything highlighted click on the # sign located in the editor above the text box. It is the 3rd icon from the right on the second line. (IF YOU DO NOT SEE THIS OPTION- enable it in the USER CP - located at the top of the forums)
This is how it will look if you have completed the steps correctly.

[B]I am a code box and this allows anything in this box to be viewed easier. It is always best to put a DXDIAG or large amounts of text in code text. [/B]
How to submit a bug and/or dmp file

You can report bugs in game by typing /bug or submit your report here. If you would like to attach screenshots or a dmp file to your bug report click on the browse button and navigate to where the screenshot is saved on your computer or to C:\Program Files\FallenEarth (file name is Fallen Earth.dmp



Minimum System requirements:
  • Microsoft Windows 2000/XP/Vista (32 or 64 bit)
  • CPU: Intel Core 2 Duo 1.8 GHz or Athlon 64X2 2.4 GHz
  • 2GB RAM (3GB for Windows Vista)
  • 3D hardware accelerator video card supporting Pixel Shader 2.0 or later and 100% DirectX 9.0c compatible. Minimum 256MB video memory.
    • NVIDIA GeForce 6600/ATI Radeon X1300 or better video card
  • 100% DirectX 9.0c compatible sound card
  • 10 GB of available disk space
Download
Downloads are available at: http://www.gamersfir...rth/?q=download

Do not meddle in the affairs of dragons for thou art crunchy and go well with ketchup!


#2
Tiggs

Tiggs

    Supertroll!

  • Administrators
  • -5226 posts
  • Joined 21-July 11

Hello!

Here is some helpful advice on how to make these forums work for you and to make things easier for us to offer assistance.

  • Before posting use the search feature to locate threads with similar problems. You can also click on advanced to just search the Technical forums only.
  • Describe the problem completely and exactly. Include all error messages, and upload screenshots (use the forum uploads) if needed to describe the problem.
  • Describe the problem completely includindg when you received error messages.
  • Describe all troubleshooting that you have already done. Including any wacky rituals or smacking the side of your computer.
  • Post a dxdiag of your computer. This can be obtained by:
  • Click on the Start Button
  • Click on Run
  • Type in "dxdiag" (without the quotes). You then can save the information to a text file, and then post it to the forums. When posting please be sure to use code tags (see below for more information on using code tags).
How to use Code tags around a dxdiag or large amounts of information
  • Paste or type the information you want into a post as normal.
  • Highlight the area that you want in the code tags
  • Once you have everything highlighted click on the # sign located in the editor above the text box. It is the 3rd icon from the right on the second line. (IF YOU DO NOT SEE THIS OPTION- enable it in the USER CP - located at the top of the forums)
This is how it will look if you have completed the steps correctly.

[B]I am a code box and this allows anything in this box to be viewed easier. It is always best to put a DXDIAG or large amounts of text in code text. [/B]
How to submit a bug and/or dmp file

You can report bugs here. If you would like to attach screenshots or a dmp file to your bug report click on the browse button and navigate to where the screenshot is saved on your computer or to C:\Program Files\FallenEarth (file name is Fallen Earth.dmp



Minimum System requirements:
  • Microsoft Windows 2000/XP/Vista (32 or 64 bit)
  • CPU: Intel Core 2 Duo 1.8 GHz or Athlon 64X2 2.4 GHz
  • 2GB RAM (3GB for Windows Vista)
  • 3D hardware accelerator video card supporting Pixel Shader 2.0 or later and 100% DirectX 9.0c compatible. Minimum 256MB video memory.
    • NVIDIA GeForce 6600/ATI Radeon X1300 or better video card
  • 100% DirectX 9.0c compatible sound card
  • 10 GB of available disk space
Download
Downloads are available at: http://www.gamersfir...rth/?q=download


Do not meddle in the affairs of dragons for thou art crunchy and go well with ketchup!



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